Can you customize a machine for our product?
Yes. Share material samples, target output, dimensions, utilities and site constraints so our engineers can confirm the required configuration.
What information is needed for a quotation?
We normally need your product or material, required capacity, available power standard, destination country and any integration requirements.
Do you provide manuals and electrical drawings?
Standard delivery includes an English operation manual, maintenance guidance and relevant electrical documentation.
How is the equipment packed for export?
Machines are protected for international transport using suitable wrapping, moisture protection and export packing according to the shipment method.
What after-sales support is available?
We provide remote technical support, troubleshooting guidance and spare-parts assistance. On-site support can be quoted when required.
Can the machine voltage match our local standard?
Yes. Confirm the destination voltage, frequency and phase during quotation so the electrical configuration can be prepared correctly.